What is
PUK: Many
often, you SIM goes block and you face a lot of problems to reopen it. Even you can’t manage simple calls to your relatives
or friends. This happens when your SIM rejects responding due to many reasons. One of the popular reasons is blocking the
SIM execution. During operation, you might have hit any key which disconnects
your identification module to the rest of networks. Now you need a code that
again restores the erstwhile connectivity. This code is called PUK. Technically, this code is referred as PUC
(Personal Unblocking Code) but for common use, people refer it as PUK (PIN
Unlock Key). This code is used in the
mobile phones of 3GPP pattern, just to reset the user’s identification. You may have seen in the setting of your
mobile phone that a PIN protection feature is available there. This feature allows users to apply a specific
PUK to unblock the erroneously forgotten or lost PIN.
Now, if
you are using Reliance JIO and it shows requirement of PUK, what you will do. Don’t
worry, a lot of ways are there to get desired PUK even after you are using SIM
of other telecommunication companies. Reliance JIO has developed a system to
provide you quick help. You need to follow some normal actions and your Reliance
JIO SIM will again start working.
If you
have another JIO SIM (Dial – 199 – Toll Free)
- Just dial 199 from any other JIO number.
- You will be asked the SIM number or mobile number which is blocked.
- Keep both the numbers handy for explaining to customer care executive.
- Executive will ask some more verification like your other connected mobile number, your date of birth, your registered residential address or some more.
- After satisfying, she/he will provide you a unique number. This is PUK number.
- Note down it at any safer place.
- Now enter this code at the required place in your mobile.
- Follow on screen instructions.
- Make a 4 digit PIN number and hit OK.
·
You have done! Your phone will start working.
(You can
modify PIN no at later stages)
(Your
phone number comes with a unique PIN either 0000 or 1234)
If you don’t
have another JIO SIM – having any number (Dial – 18008899999 – Toll Free)
Follow above mentioned steps and get your PUK.
Online way:
You can
also get the PUK through e-mail but it is bit slow process and will take
minimum 72 hours. You can mail the
details to Care@jio.com
.
Normally,
we use various PIN codes through our Smartphone and it is obvious to forget
some of them. As per existing official
ruling on SIM security, if you entered 3 wrong PIN number, your SIM will be
blocked and ask a PUK. You should remember that PUK offers only 10
attempts. If you entered wrong PUK 10
times, you will have to REPLACE your SIM card. No option is to restore
the same in this case. So be careful while entering PUK and PIN.
Facilities are there but you
should also have great care of your system.
IMPORTANT
(After this, go to security
settings menu in your mobile and hit Turf Off PUK)